Q1 • CORRECTIVE ACTION/ROOT CAUSE ANALYSIS 101
Friday, Feb. 19 9:30 a.m. – 11:00 a.m.
Sam Lines, Concrete Sealants Inc.
Solving problems is hard enough, but solving them more than once is costly. Too often we correct only the symptoms of the problem. To prevent reoccurrence, the root cause must be eliminated. Many quality experts believe that a corrective action process offers the biggest return on investment in the shortest amount of time. This course will provide valuable tools to discover the root cause of a problem so you can take action!
At the conclusion of this course, participants will be able to:
- Perform root cause analysis
- Develop a corrective action process
- Evaluate the effectiveness of the action to prevent reoccurrence
